Refund and Returns Policy
Refund and Returns Policy
At Manlys Store, we value your satisfaction and aim to provide a seamless shopping experience. If you are not completely satisfied with your purchase, we’re here to help!
Returns
- Eligibility: You have 7 days from the date of receiving your order to initiate a return.
- Condition: Items must be unused, unworn, and in their original packaging with all tags attached.
- Non-returnable items: Customized products, gift cards, and items purchased on final sale cannot be returned.
To start a return, please contact our support team with your order number and reason for the return. We will provide instructions for sending your item back.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5-7 business days.
- Shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us within 14 days of receiving your order with video prove.
Late or Missing Refunds
- If you haven’t received your refund, please check with your bank or credit card provider first. Processing times may vary.
- If you’ve done this and still haven’t received your refund, please contact us for further assistance.
Contact Us
If you have any questions about our Refund and Returns Policy, feel free to reach out to our support team at [Your Contact Information].
Thank you for shopping with Manlys Store. We appreciate your trust and look forward to serving you again!